Terms and Conditions

 

1. Domestic Itineraries

  • Changes:
    • Business class (J/C) and Flexible Economy (M): free (In Tet Holiday, fare basic JH/CH/MH fee apply 600.000 VND/each time)
    • Save Economy (R,N,Q,L,K) : before departure fee apply 300.000 VND/each time and different fare (if any), on or after departure apply fee 600.000 VND/each time and different fare.
  • Refund:
    • Business class  (J/ C) and Flexible Economy (M) fee apply 300.000 VND/each time. (In Tet Holiday, fare basic JH/CH/MH fee apply 600.000 VND/each time)
    • Save Economy (R,N,Q,L,K): before departure fee apply 300.000 VND/each time, on or after departure fee apply 600.000 VND.

*Change permitted to equal or higher fare only. The new route isn’t equal the old route, please refund and issue new ticket.

*Service fee is non-refund in any case.

2. International Itineraries

  • Change:
    • J/C/W/Y/M/S/ H class: free
    • D/Z class to East Southern Aisa, East Northern Asia, America before/on/after departure: USD20. Other route: USD50.
    • K/L/N/Q class to East Southern Aisa, East Northern Asia, America : rebook free, reroute before departure: 20 USD, on/after departure: USD50. Other route before departure: USD70, on/after departure: USD100. Except to A class: not permitted to change on/after departure
    • U/P/E class: not permitted.
  • Refund:
    • J/C/W/Y/M class: free.
    • N/R/T/A class to East Southern Aisa, East Northern Asia,America before departure:USD30, on/after departure: USD50. Other route before departure:USD75, on/after departure: USD100. Except to A class: not permitted to refund on/after departure.
    • Other class to East Southern Aisa, East Northern Asia,America:USD20, other route: USD50. Exception for K/L/Q class: refund on/after departure USD75.
    • E/P class: not permitted.

3. Service fee:

  • Vietnam Airlines Domestic Ticket:
    • Economy class: 50.000 VND/segment
    • Business class: 90.000 VND/segment
  • Vietnam Airlines International Ticket:
    • To Europe, America, Australia:
      • Economy class: USD30/ticket
      • Business class: USD50/ticket
    • To East Northern Asia ( include : Japan, Korea, China), Middle East, Africa:
      • Economy class: USD15/ticket
      • Business class: USD30/ticket
    • South East Asia and Indochina:
      • Economy class: USD7/ticket
      • Business class: USD17/ticket

 

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OUR HEAD OFFICE

 
 
414 Nguyễn Văn Cừ, Quận Long Biên, Hà Nội, Việt Nam
 
Tel:(84-4) 38770266 / 38271939
Fax:(84-4) 38271925 / 38732439
Email: contact@airimex.vn
 
 
414 Nguyen Van Cu street, Long Bien District, Hanoi, Viet Nam
 
Tel:(84-4) 38770266 / 38271939 
Fax:(84-4) 38271925 / 38732439
Email: contact@airimex.vn

AIRIMEX BRANCH

Toà nhà Vietnam Airlines tại phía Nam, 49 đường Trường Sơn, quận Tân Bình, TP.HCM, Việt Nam

Tel:(84.8) 38488773
Fax:(84.8) 38488772
Email: t.trungdung@airimex.vn

airimexhcm@hcm.fpt.vn

Vietnam Airlines building in the South, 49 Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam
 
Tel:(84-8) 38488773
Fax:(84-8) 38488772
Email:  t.trungdung@airimex.vn 
  airimexhcm@hcm.fpt.vn

AIR BOOKING OFFICE

Số 414 Nguyễn Văn Cừ, phường Bồ Đề, quận Long Biên, TP. Hà Nội, Việt Nam
 
Tel:(84-4) 37320995/37324155/37320996
Fax:(84-4) 37320997
Email:

airbookofc@hn.vnn.vn

n.thuhoai@airimex.vn

No 414 Nguyen Van Cu, Bo De Ward, Long Bien District, Hanoi, Vietnam
 
Tel:(84-4) 37320995/37324155/37320996
Fax:(84-4) 37320997
Email:

airbookofc@hn.vnn.vn

n.thuhoai@airimex.vn